Marla Showfer Strategic Marketing

Strategy and Planning to Build Brands and Drive Business
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Levi's Brand Women's Retail Marketing Plan
 
Increasing Sales by 60% in Two Years
 
Background
The Levi’s brand had aggressive growth plans for women’s products through Sears stores where previously there had very been limited distribution. With over 1,200 stores, Sears represented a significant market opportunity.
 
Sears shoppers had low awareness of Levi’s brand women’s product, viewed it more as a men’s jean and felt that the fit was not always right.
 
Sears had also been using Levi’s co-op dollars for price promotional advertising which was delivering an inconsistent brand message and devaluing the brand during a time when Levi’s had launched a major campaign to re-position the brand as sexy and stylish to younger consumers.
 

 

Objectives

  • Increase Sales of Levi's Brand Women's products through Sears Stores
  • Drive measurable increases in retail store traffic, sales and marketing ROI

 

Strategy

  • Focus in-store retail presentation to leverage Levi's brand national image ad campaigns and ease-of navigation for customers through shop, fixture and point-of-purchase programs in over 800 retail stores
  • Shift co-op dollars toward marketing initiatives to increase awareness and interest for Levi’s brand women’s products and drive retail traffic and sales with less focus on price promotion
  • Create sales associate incentive programs to create on-floor push to support key marketing initiatives during the year
  • Levi’s brand merchandise coordinators and printed merchandising guide to train sales associates and improve consistency of the Levi’s Brand retail experience
  • Print ads in lifestyle magazines targeting young women 
  • Seventeen Magazine sponsored fashion shows in key malls featuring Levi's Brand
  • In-store try-on promotions supported with radio advertising
  • In-store Levi’s brand video
  • Targeted direct mail to Sears customers


Results

  • 60% increase in sales in year one, 20% increase in year two
  • Program earned Sears’ annual “Partners in Progress” award, given to 1% of Sears’ vendors for “partnership and commitment to business”
  • Sales and Marketing team earned the Levi’s Brand “Beyond the Blue Award” for “demonstrating outstanding strategic vision, being proactive in identifying and acting on opportunities to grow the business, and commitment to teamwork and customer service
  • Try on promotion in stores resulted in 2,385 try ons
  • 85% recall of radio advertising
  • Direct mail generated a 125% ROI, 72% of respondents purchased multiple pairs